Privacy Policy

Information We Collect

When you engage with our drawing fundamentals platform, we collect various types of information to tailor learning experiences for you and to improve our services.

Personal Information

We gather data you provide directly when creating an account or reaching out to us. This includes your name, email, phone number, and any messages sent via our contact forms. If you enroll in our drawing courses, we also collect details about your artistic background and learning objectives.

Usage Data

We automatically collect information about how you use our site and learning platform. This covers pages visited, time spent in different sections, completed drawing exercises, and technical details like IP address, browser type, and device information.

Cookies and Tracking

Our site employs cookies and similar technologies to improve your browsing experience, remember preferences, and assess site performance. You can manage cookie settings through your browser.

• Essential cookies for site functionality
• Analytics cookies to understand usage patterns
• Preference cookies to recall your choices
• Marketing cookies for relevant content delivery

How We Use Your Information

Your personal data helps us deliver high-quality educational content and maintain our drawing platform efficiently. We commit to handling your information responsibly and only for legitimate purposes.

Educational Services

We use your data to provide access to drawing courses, monitor your progress across levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization supports more effective paths for developing your drawing fundamentals.

Communication and Support

Your contact details enable us to respond to inquiries, send important course updates, and offer technical support as needed. If you’ve opted in, we may also send periodic newsletters about new techniques, showcased artwork, or platform improvements.

Platform Improvement

Usage data helps us identify which drawing exercises are most beneficial, spot areas where learners struggle, and develop new content addressing common challenges. This analysis is done in aggregate to protect individual privacy while enhancing our educational approach.

Legal Compliance

In certain situations, we may use or disclose your information to comply with Canadian privacy laws, respond to legal requests, or protect the rights and safety of our users and community.

Information Sharing and Disclosure

We enforce strict controls over how your data is shared and take privacy seriously in all our business relationships.

Service Providers

We work with trusted third-party service providers who help operate our platform, process payments, send emails, and provide customer support. These providers access only the data necessary for their services and are contractually bound to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If Form & Flow School participates in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. We will inform you via email and provide details about any changes to data handling.

Legal Requirements

We may disclose your information when required by Canadian law, a court order, or government request. This includes situations involving potential safety threats, fraud investigations, or breaches of our terms of service.

Your Rights and Choices

Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have specific rights regarding your personal data.

Access and Correction

You may request access to the personal information we hold about you and ask us to correct inaccuracies. We will provide this information within 30 days of your request, subject to certain legal exceptions.

Data Deletion

You may request the deletion of your personal data, and we will comply unless we have legitimate reasons to retain it for legal compliance, fraud prevention, or legitimate business purposes. Deleting your account will remove access to course progress and saved artwork.

Marketing Communications

You may unsubscribe from our marketing emails at any time using the unsubscribe link in each message or by contacting us directly. You will still receive essential notices about your account and course enrollment.

Cookie Management

Most web browsers let you manage cookies through their settings. You can accept all cookies, reject certain types, or receive prompts before cookies are stored. Blocking essential cookies may affect site functionality.

Data Security and Retention

We implement robust security measures to shield your personal data from unauthorized access, alteration, disclosure, or loss.

Security Measures

Our security practices include encrypted data transmission, protected server environments, regular security audits, and restricted access controls. We use industry-standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal information only as long as needed to deliver our services, meet legal obligations, or resolve disputes. Account details are typically retained for three years after closure, while course progress data may be kept up to seven years for educational records.

International Transfers

While our main operations occur in Canada, some service providers may process data elsewhere. We ensure adequate protection via contractual safeguards and compliance with Canadian privacy law requirements for cross-border transfers.

Children's Privacy

Our drawing platform welcomes users of all ages, and we take special care to protect the privacy of younger users in line with Canadian privacy laws.

For users under 18, we require parental consent before collecting personal data. Parents or guardians can review their child’s information, request corrections or deletions, and withdraw consent at any time.

Parental Controls

Parents have the right to review any personal information collected from their child, request deletion, or prevent further collection or use. We provide clear mechanisms for exercising these rights.

If you believe we have inadvertently gathered information from a child under 18 without proper parental consent, please contact us immediately so we can take appropriate action.

Changes to This Policy

We may periodically update this privacy policy to reflect changes in our practices, technology, legal requirements, or other factors. Significant changes will be communicated via email or prominent notices on our site.

Minor updates may be published without individual notices, so please review this policy regularly. The "Last Updated" date at the top indicates when the latest changes were made.

Your continued use of our platform after policy changes means you accept the updated terms. If you disagree with any changes, you may stop using our services or contact us to discuss your concerns.